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Learner Success Advocate
Penn Foster Group
Chandler, AZ
Commitment: Full-Time
Compensation: $20.00 per hour
Salary:- Pay: $20/ hrPenn Foster Group’s Success Advocates leverage point-of-need digital support tools to shepherd high school, career, and college learners through their personalized learning experience. With a focus on driving persistence and program completion, Success Advocates foster a support environment that allows learners to realize their employability, career, and life goals through accessible, affordable, and self-paced learning opportunities.Essential Job Functions:· Performs all duties in full support of Penn Foster Group’s Purpose, Promise, and Principles, understanding that the positive and effective execution of these duties are instrumental to the success and experience of our learners.· Assumes responsibility for promoting a frictionless “one-stop”, delightful, personalized, and supportive experience for learners, driving improvement in measured learner progression and completion outcomes and satisfaction metrics.· Leverages omni-channel and/ or multi-channel support tools and technologies to perform inbound and outbound digital and telecommunications with learners and their guardians according to defined service level agreements· Performs data-driven interventions and motivation outreach to support, guide and empower at-risk learners through their learning experience, continually building learner confidence and the development of skills necessary to be advocates for themselves· Works with the Education team to advise learners on program or course selections, motivates and coaches learners to help them achieve their career goals· Assists learners with scheduling instructional and tutoring appointments and navigating self-help resources, such as the learning management system, library and the learning resource center· Establishes and grows effective working relationship with other learner support teams to provide a seamless, timely support experience· Strives for first contact resolution and attempts to de-escalate and resolve challenges impacting the learner’s ability to progress· Provides feedback to the Penn Foster Group regarding opportunities to improve the learner experience, serves as a catalyst for support experience improvement· Perform accurate and timely data entry updates to learner profiles in enterprise systems· Manages multi-brand and/ or cross-vertical learner caseloads as needed· Report to site three days per week, at minimum, to facilitate employee growth and development and team culture· Performs other duties as assigned.Knowledge, Skills, Abilities:Education: Associates Degree or equivalent experienceExperience:· 2-3 years’ work experience required· 1-3 years’ Digital Customer Service Experience preferredComputer Skills:· Must be able to perform 8 hours of computer work per day· Perform Inbound and outbound digital and/ or outbound phone support· Adept at learning new technologies· Microsoft Office skills required· Five9 call center skills preferred· Ada chatbot experience preferred· Microsoft Dynamics experience preferredOther Requirements:Ability to multi-task and work efficiently.Excellent verbal and written communication skillsAcute active listening skillsDemonstrates empathy, respect and awareness of the needs of our Learners· Must report to site at least three days per week· When working from home, access to consistent, adequate internet connectivity is requiredSpanish fluency preferredAbout Us:At Penn Foster Group, we are transforming online learning to help learners by uniting Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable them to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.Equal Employment Opportunity:We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.What We Offer:We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.
Learner Success Advocate
Penn Foster Group
Chandler, AZ
Commitment: Full-Time
Compensation: $20.00 per hour
Salary:- Pay: $20/ hrPenn Foster Group’s Success Advocates leverage point-of-need digital support tools to shepherd high school, career, and college learners through their personalized learning experience. With a focus on driving persistence and program completion, Success Advocates foster a support environment that allows learners to realize their employability, career, and life goals through accessible, affordable, and self-paced learning opportunities.Essential Job Functions:· Performs all duties in full support of Penn Foster Group’s Purpose, Promise, and Principles, understanding that the positive and effective execution of these duties are instrumental to the success and experience of our learners.· Assumes responsibility for promoting a frictionless “one-stop”, delightful, personalized, and supportive experience for learners, driving improvement in measured learner progression and completion outcomes and satisfaction metrics.· Leverages omni-channel and/ or multi-channel support tools and technologies to perform inbound and outbound digital and telecommunications with learners and their guardians according to defined service level agreements· Performs data-driven interventions and motivation outreach to support, guide and empower at-risk learners through their learning experience, continually building learner confidence and the development of skills necessary to be advocates for themselves· Works with the Education team to advise learners on program or course selections, motivates and coaches learners to help them achieve their career goals· Assists learners with scheduling instructional and tutoring appointments and navigating self-help resources, such as the learning management system, library and the learning resource center· Establishes and grows effective working relationship with other learner support teams to provide a seamless, timely support experience· Strives for first contact resolution and attempts to de-escalate and resolve challenges impacting the learner’s ability to progress· Provides feedback to the Penn Foster Group regarding opportunities to improve the learner experience, serves as a catalyst for support experience improvement· Perform accurate and timely data entry updates to learner profiles in enterprise systems· Manages multi-brand and/ or cross-vertical learner caseloads as needed· Report to site three days per week, at minimum, to facilitate employee growth and development and team culture· Performs other duties as assigned.Knowledge, Skills, Abilities:Education: Associates Degree or equivalent experienceExperience:· 2-3 years’ work experience required· 1-3 years’ Digital Customer Service Experience preferredComputer Skills:· Must be able to perform 8 hours of computer work per day· Perform Inbound and outbound digital and/ or outbound phone support· Adept at learning new technologies· Microsoft Office skills required· Five9 call center skills preferred· Ada chatbot experience preferred· Microsoft Dynamics experience preferredOther Requirements:Ability to multi-task and work efficiently.Excellent verbal and written communication skillsAcute active listening skillsDemonstrates empathy, respect and awareness of the needs of our Learners· Must report to site at least three days per week· When working from home, access to consistent, adequate internet connectivity is requiredSpanish fluency preferredAbout Us:At Penn Foster Group, we are transforming online learning to help learners by uniting Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable them to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.Equal Employment Opportunity:We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.What We Offer:We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.Job Type: Full-timePay: $20.00 per hourExpected hours: 40 per weekBenefits:401(k)Dental insuranceHealth insurancePaid time offParental leaveVision insurance
Machine Operator - Day Shift 6:45am to 3pm 40 hrs/week
Teknor Apex Company
Pawtucket, RI
Commitment: Full-Time
Compensation: from $18.97 per hour
Position: Blender Operator Department: Production Overview: Responsible for the charging of hand adds to the blenders, verifying the lot numbers and weights of raw materials and staging the raw material(s) necessary to produce finished products. Responsible for following batch card instructions. Must follow all company policies and procedures and perform other, additional duties assigned by supervision. Job Requirements: · This Blender operator will need to learn Line 4 Blending area. · Responsible prior to the charging of the blender for verifying all TA item code numbers andrecording all lot numbers of staged materials on the batch card.· Responsible for the cleaning and inspection of the blender to insure it is ready to accept the nextcompound charge, staging the necessary raw materials and preparing the blender to accept thenext compound charge scheduled.· Responsible for the charging of all hand adds to the blender as specified by the blender batchcard.· Responsible for reporting any variation from procedure to supervision and documenting thisvariation on the batch card.· Responsible for coordinating blender production with other areas of operation.· Must perform all job functions in a timely fashion and in accordance with all established safetyrules and policies.· Must practice good housekeeping and wear the required Personal Protective Equipment (PPE).· Must meet or exceed all plant performance indicators.· Must participate in and help sustain Lean Manufacturing initiatives. Skills:· Able to read and comprehend English.· Possess good communication skills, both verbal and written.· Possess good math skills.· Able to drive (or learn to drive) a forklift and to use an electric hand truck. Position Reports To: Senior Production Supervisor
Mobile Associate, Retail Sales - New Store Opening - Kearney, NE
T-Mobile
Kearney, NE
Compensation: from $16.50 per hour
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job DescriptionJob Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Successfully identify and handoff small business leads.Support team initiatives and create an inclusive environmentEducation:High School Diploma/GED (Required)Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)At least 18 years of ageLegally authorized to work in the United States*REQUIRED TO TAKE ASSESSMENT*
Organ Recovery Coordinator I - Night Shift
Life Connection of Ohio
Toledo, OH
Commitment: Full-Time
Compensation: $67,779.11 - $91,701.15 per year
DescriptionJOB SUMMARYThe Organ Recovery Coordinator I evaluates the medical eligibility of potential organ donor referrals and organ imports. Is responsible for the authorization process and family support. Facilitates or coordinates organ donation activities including comprehensive medical management of the donor, assists with organizational quality improvement projects, and serves as a clinical resource for hospital development to maximize donation opportunities.KEY RESPONSIBILITIESEssential Duty or Function1. Maintains the highest standards of professional conduct and interpersonal relationship development; promoting a positive and collaborative work environment.2. Responds to initial organ donor referrals and follows up on referred patients when on shift.3. Completes referral evaluations for the purpose of determining organ and tissue donor suitability based on LCO, Centers for Medicare & Medicaid Services (CMS), OPTN/UNOS, Association of Organ Procurement Organizations (AOPO) and Centers for Disease Control and Prevention (CDC) guidelines and recommendations.4. Demonstrates an understanding of the legal and hospital requirements for death declaration and organ donation.5. Identifies the patients legal next-of-kin in accordance with state and Uniform Anatomical Gift Act (UAGA) statutes.6. Assesses family dynamics, availability of hospital support system, and family needs (e.g., cultural, religious, emotional, informational.)7. Clinically manages the organ donor per LCO protocols and under direction of the Medical Director or AOC, allocates organ(s) in accordance with LCO and OPTN/UNOS policy, facilitates recovery and preservation of organs in the O.R, and completes all related documentation per standards8. Identifies organ- and tissue-specific and behavioral risk factors in accordance with LCO and regulatory guidelines.9. Knowledgeable of the pathophysiological sequalae of brain death and endeavors to physiologically manage the donor to achieve optimal organ function within the parameters defined by the associated protocols under the guidance of the AOC, Physician Consultants, and Medical Director.10. Collaborates with hospital staff to evaluate and physiologically manage the donor to achieve optimal organ function.11. Understands and complies with procedural aspects and requirements of blood, culture and typing specimen collection and labeling.12. Reviews and documents required information within the donor record, including labs, diagnostics, and procedural records.13. Coordinates transportation and logistics of organs, blood, tissue typing materials, and recovery teams14. Coordinates interdepartmental processes, including post-recovery communication.15. Complies with LCO and OPTN/UNOS policies regarding documentation, maintenance, and confidentiality of records.16. Performs quality control on donor records; assists with quality improvement and Recovery Department projects, and performs other duties as required.QualificationsJOB SPECIFICATIONSEducationAssociate degree in nursing, respiratory therapy, paramedic medicine, or related biological science (including Transplantation and Donation Sciences). A bachelor’s degree or higher in nursing, respiratory therapy, or related biological science is preferred.ExperienceOrgan Recovery Coordinator or Hospital ER, ICU, and surgical experience preferred.Skills and AbilitiesAbility to work independently as well as in a team environment.Ability to effectively "read" another person and guide your actions by your understanding of their individual needs or values.Strong computer and data entry skills including Word, Excel, Outlook, and Internet.Effective problem-solving and decision-making skills, which demonstrate good judgment.Sensitivity and high degree of confidentiality required.Licenses or CertificatesBLS, ACLS, & PALSSUPERVISIONReports to the Manager of Recovery ServicesSUPERVISION EXERCISEDNoneWORKING CONDITIONSWorking EnvironmentJob is performed in a clean, temperature-controlled, indoor environment with little exposure to fumes, dust, loud noise, etc. Exposure to some high-risk elements defined under CDC and OSHA guidelines.Physical RequirementsReasonable accommodations will be made for some physical demands for otherwise qualified individuals who require and request such accommodations.Physical DemandsIncumbent is required to stand, walk, push, pull, sit, twist, reach overhead, and bend to the floor.Requires manual dexterity for use of hands and wrists.Visual DemandsIncumbent is required to view computer screen for extended periods of time; must be able to discern colors. Requires normal near and far vision, corrected.Hearing DemandsIncumbent receives information through oral communication and communicates via telephone.Speaking DemandsIncumbent exchanges ideas by means of the spoken word; must convey detailed, spoken instruction to others accurately and quickly.Mental DemandsIncumbent will have pressure to meet deadlines, read and comprehend at a level necessary to perform essential job functions, work harmoniously and effectively as part of a team, and sometimes overcome obstacles to perform satisfactorily.Travel DemandsTypically required to travel by personal vehicle, LCO vehicle, rental car, light charter aircraft, or commercial aircraft in order to meet all of the essential functions.Incumbent must maintain a current Ohio driver’s license and a safe driving record in accordance with current insurance provider or be able to independently travel within LCO’s service area.
IRS is Interviewing Revenue Officers - for our Stockton, CA Office
IRS - SBSE - Collections
Stockton, CA
Commitment: Full-Time
Compensation: $61,023.00 - $90,310.00 per year
Greetings, All jobseekers for Stockton, CA . The IRS in SBSE is hiring Revenue Officers and setting up interview times! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division
IRS is Interviewing Revenue Officers and Revenue Agents- for our Boise, ID Office
IRS - SBSE - Collections
Boise, ID
Commitment: Full-Time
Compensation: $33,878.00 - $74,441.00 per year
Greetings, All jobseekers for Boise, ID. The IRS in SBSE is hiring for both Revenue Officers and Revenue Agents by setting up interview times below! WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions*****************************************************************************************************************For Revenue Officers Only - See BelowDutiesVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. *****************************************************************************************************************For Revenue Agents only see below:DutiesVacancies will be filled in the following specialty areas: SBSE Field ExaminationThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Conducts independent examinations and related investigations of complex income tax returns filed by individuals or business/organizational entities. Examinations may also contain special audit features or anticipated accounting, tax law, or investigative issues of more than usual difficulty or complexity.Conducts examinations of complex individual and business taxpayers involved in activities or transactions designated or structured to hide or conceal income such as offshore activities, multiple related entities and other means using a wide range of financial and other investigative skills.Conducts package audits to determine that other required returns such as information, excise, or specialty returns are filed and conduct concurrent examinations of these and other returns when warranted. Recognizes the need for specialists and makes appropriate referrals.Identifies issues to be pursued based on large, unusual or questionable items which produce significant tax or compliance effect and utilizes the appropriate tax law and facts needed to resolve them. Recognizes indicators of fraudulent activity and develops appropriate referrals.Utilizes standard accounting methods and techniques during the course of examinations in order to develop information regarding the income and financial operations of taxpayers.Examines accounting systems and records including computerized accounting and financial information systems which reflect a variety of complex financial operations. Gathers and researches data from a variety of sources, and/or specialized accounting practices unique to a particular trade or industry.Confers with taxpayer or their representatives to explain the accounting and other issues involved and the applicability of pertinent tax laws and regulations and explains proposed adjustments.RequirementsConditions of EmploymentSTANDARD POSITION DESCRIPTIONS (SPD):PD98705, PD98706, PD98707, PD98708, and PD98709Visit the IRS SPD Library to access the position descriptions.Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.A 1-year probationary period is required (unless already completed).File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.QualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:BASIC REQUIREMENTS All GRADES (ALSO MEETS GRADE 5 QUALIFICATIONS): A Certificate as a Certified Public Accountant (CPA) or a bachelor's or higher degree in accounting that included at least 30 semester hours in accounting or 24 semester hours in accounting and an additional 6 semester hours in related subjects such as business law, economics, statistical/quantitative methods, computerized accounting or financial systems, financial management, or finance.ORA bachelor's or higher degree in a field other than accounting or a combination of education and experience equivalent to 4 years that included at least 30 semester hours in accounting or 24 semester hours in accounting and 6 semester hours in related subjects as described above.ORCurrently or previously held an Internal Revenue Agent GS-0512 position for at least one year.ANDIn addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:SPECIALIZED EXPERIENCE: GS-07 LEVEL: In addition to the basic requirements, you must have 1 year of Specialized Experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes experience in or related to accounting or auditing that provided the specific knowledge, skills and abilities needed to successfully perform the duties of the position. This experience must have been acquired in a federal or business environment and must be sufficient to demonstrate: 1) knowledge of and skill in applying the principles, concepts and methodology of professional accounting and related fields and 2) skill in communicating and dealing effectively with others. Qualifying experience may have been in accounting, auditing, tax, financial, legal, or other work that required the knowledge and skill defined above.OREDUCATION: Candidates must complete one full year of graduate level education in a field of study such as accounting, business, finance, law, economics, management, statistical/quantitative methods or computer science.ORSuperior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in your major field of study or those courses in your major completed in the last 2 years of study, or rank in the upper one third of your class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.SPECIALIZED EXPERIENCE: GS-09 LEVEL: In addition to the basic requirements, you must have 1 year of Specialized Experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes experience in accounting, auditing, tax, financial, legal or other work that required 1) knowledge of and skill in applying the principles, concepts and methodology of professional accounting and related fields and 2) skill in communicating and dealing effectively with others. Qualifying experience is accounting work that includes the design, development, operation or inspection of accounting systems; the prescription of accounting standards, policies and requirements; the examination, analysis and interpretation of accounting data, records or reports; and the provision of accounting or financial management advice and assistance to management. Work could also include developing comprehensive accounting and financial information systems in concert with recognized accounting theory and practices as taught in academic institutions and promulgated by accounting standards boards, professional accounting organizations and the Comptroller General. Professional accounting work must have been creative, analytical, evaluative and interpretive. This may include: Office auditing of various types of tax returns to determine tax liability of individual taxpayers, businesses, or corporations. Interpreting and applying pertinent parts of the Internal Revenue Code and related regulations and procedures and conducting comprehensive analytical examinations. Making determination and redetermination, or audit, on liability for Federal taxes. Investigating alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecution and assertion of civil penalties.OREDUCATION: A course of study that includes two full years of progressively higher-level graduate education, leading to a Master's degree, in accounting or related field of business, finance, law, economics, management, statistical/quantitative methods or computer science.ORA Master's Degree in accounting or related field of business, finance, law, economics, management, statistical/quantitative methods or computer science.ORAn equivalent amount of combined education and experience as described in paragraphs above.SPECIALIZED EXPERIENCE: GS-11 LEVEL: In addition to the basic requirements, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes experience that required 1)Knowledge of and skill in applying professional accounting principles, concepts and methodology in the examination of accounting books, records and systems 2) skill in interpreting and applying tax law for individuals and business and/or exempt organizations; 3) knowledge of business and trade practices to analyze business operations and financial conditions; and 4) skill in interacting effectively in a wide range of situations with a broad range of individuals.Examples of experience qualifying as specialized include: (This list is not inclusive) Experience in interpreting and applying professional accounting and auditing techniques and practices to examine various tax returns of individuals and/or business organizations. Examining accounting systems and records including computerized accounting and financial information systems which reflect a variety of complex financial operations. Gathering and researching data from a variety of sources, and/or specialized accounting practices unique to a particular trade or industry. The interpretation and application of Federal tax law for individuals, business and/or exempt organizations, partnerships, and corporations.OREDUCATION: A course of study that includes 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree in accounting or related field of business, finance, law, economics, management, statistical/quantitative methods or computer science.ORAn equivalent amount of combined education and experience as described in paragraphs above.***QUALIFICATIONS CONTINUED UNDER EDUCATION SECTION***Education***QUALIFICATIONS CONTINUED FROM QUALIFICATIONS SECTION***SPECIALIZED EXPERIENCE: GS-12 LEVEL: In addition to the basic requirements, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes experience with progressively responsible and diversified professional accounting or auditing work that required the application of professional accounting principles, theory, and practices to analyze and interpret accounting books, records, or systems specifically to determine their effect on Federal tax liabilities and their adequacy for recording transactions affecting tax liabilities; Experience with the interpretation and application of Federal tax law for individuals, business and/or exempt organizations, partnerships, and corporations; Experience with business and trade practices to develop tax issues based on analysis and evaluation of overall business operations and financial condition; Experience in corporate financial transactions and financial management principles and practices; Experience interacting effectively with a broad range of individuals and negotiating with specialists in accounting, legal, tax, and other similar business related professions. Experience preparing written reports and analyses, and articulating and communicating results and analyses orally and in writing.ANDMEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.ANDTIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".For more information on qualifications please refer to OPM's Qualifications Standards.A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional information*****This announcement has been amended to add an additional cut-off date and Vacancies increases*****We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a Bargaining unit position.Tour of Duty: Monday - Friday Day Shift.Alternative work schedule, staggered work hours or telework may be available.Relocation expenses - NoPay retention may be offered based on applicable laws and regulations.Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 04/14/2023; 08/09/2023; 11/24/2023. This announcement may be amended to include additional cut-off dates within the 12month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants who apply by the initial cut-off date, will be referred in score order. If additional vacancies exist, remaining applicants will be considered in score order as needed. Selections from this announcement may be made no later than (NLT) 04/15/2024.BenefitsHow You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.Rating: Your application will be evaluated on the Critical Job Elements (CJE) of the position to be filled, in accordance with Article 13 of the IRS/NTEU National Agreement. Your application will also be rated and ranked among others, based on your responses to the online questions/assessment. Your experience, education, training, prior performance, and awards, relevant to the position being filled, will be considered throughout the hiring process. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/.Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.Required DocumentsThe following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or to present). To ensure you receive full credit for relevant experience, include the hours worked per week. If including Federal service experience, provide pay plan, series and grade, i.e. GS-0301-09. Your resume must NOT include photographs, inappropriate content, or personal information such as age, gender, religion, social security number. If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.Online Application - Questionnaire responsesEducation - See Education Section abovePerformance Appraisal/Awards - Submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.Registration/License (if applicable) - active, current registration/licenseIRS Reassignment Preference Program (RPP)(if applicable) - You MUST meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.Career Transition Assistance Plan (CTAP)(if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.***************************************************************************************************************For Both Revenue Officer and Revenue Agent positions:Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division
IRS is Interviewing Revenue Officers - for our Sioux City, IA Office
IRS - SBSE - Collections
Sioux City, IA
Commitment: Full-Time
Compensation: $41,996.00 - $62,107.00 per year
Greetings, All jobseekers for Sioux City, IA. The IRS in SBSE is hiring Revenue Officers and setting up interview times! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division
IRS is Interviewing Revenue Officers - for our Sioux Falls, SD Office
IRS - SBSE - Collections
Sioux Falls, SD
Commitment: Full-Time
Compensation: $41,996.00 - $62,107.00 per year
Greetings, All jobseekers for Sioux Falls, SD. The IRS in SBSE is hiring Revenue Officers and setting up interview times! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division
IRS is Interviewing Revenue Officers - for our Davenport, IA Office
IRS - SBSE - Collections
Davenport, IA
Commitment: Full-Time
Compensation: $41,996.00 - $62,107.00 per year
Greetings, All jobseekers for Davenport, IA. The IRS in SBSE is hiring Revenue Officers and setting up interview times! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division
Organ Recovery Coordinator I - Night Shift
Life Connection of Ohio
Maumee, OH
Commitment: Full-Time
Compensation: $67,779.11 - $91,701.15 per year
JOB SUMMARYThe Organ Recovery Coordinator I evaluates the medical eligibility of potential organ donor referrals and organ imports. Is responsible for the authorization process and family support. Facilitates or coordinates organ donation activities including comprehensive medical management of the donor, assists with organizational quality improvement projects, and serves as a clinical resource for hospital development to maximize donation opportunities.KEY RESPONSIBILITIESEssential Duty or Function1. Maintains the highest standards of professional conduct and interpersonal relationship development; promoting a positive and collaborative work environment.2. Responds to initial organ donor referrals and follows up on referred patients when on shift.3. Completes referral evaluations for the purpose of determining organ and tissue donor suitability based on LCO, Centers for Medicare & Medicaid Services (CMS), OPTN/UNOS, Association of Organ Procurement Organizations (AOPO) and Centers for Disease Control and Prevention (CDC) guidelines and recommendations.4. Demonstrates an understanding of the legal and hospital requirements for death declaration and organ donation.5. Identifies the patients legal next-of-kin in accordance with state and Uniform Anatomical Gift Act (UAGA) statutes.6. Assesses family dynamics, availability of hospital support system, and family needs (e.g., cultural, religious, emotional, informational.)7. Clinically manages the organ donor per LCO protocols and under direction of the Medical Director or AOC, allocates organ(s) in accordance with LCO and OPTN/UNOS policy, facilitates recovery and preservation of organs in the O.R, and completes all related documentation per standards8. Identifies organ- and tissue-specific and behavioral risk factors in accordance with LCO and regulatory guidelines.9. Knowledgeable of the pathophysiological sequalae of brain death and endeavors to physiologically manage the donor to achieve optimal organ function within the parameters defined by the associated protocols under the guidance of the AOC, Physician Consultants, and Medical Director.10. Collaborates with hospital staff to evaluate and physiologically manage the donor to achieve optimal organ function.11. Understands and complies with procedural aspects and requirements of blood, culture and typing specimen collection and labeling.12. Reviews and documents required information within the donor record, including labs, diagnostics, and procedural records.13. Coordinates transportation and logistics of organs, blood, tissue typing materials, and recovery teams14. Coordinates interdepartmental processes, including post-recovery communication.15. Complies with LCO and OPTN/UNOS policies regarding documentation, maintenance, and confidentiality of records.16. Performs quality control on donor records; assists with quality improvement and Recovery Department projects, and performs other duties as required.QualificationsJOB SPECIFICATIONSEducationAssociate degree in nursing, respiratory therapy, paramedic medicine, or related biological science (including Transplantation and Donation Sciences). A Bachelor’s degree or higher in nursing, respiratory therapy, or related biological science is preferred.ExperienceOrgan Recovery Coordinator or Hospital ER, ICU, and surgical experience preferredSkills and AbilitiesAbility to work independently as well as in a team environment.Ability to effectively "read" another person and guide your actions by your understanding of their individual needs or valuesStrong computer and data entry skills including Word, Excel, Outlook, and Internet.Effective problem-solving and decision-making skills, which demonstrate good judgment.Sensitivity and high degree of confidentiality required.Licenses or CertificatesBLS, ACLS, & PALSSUPERVISIONReports to the Manager of Recovery ServicesSUPERVISION EXERCISEDNoneWORKING CONDITIONSWorking EnvironmentJob is performed in a clean, temperature-controlled, indoor environment with little exposure to fumes, dust, loud noise, etc. Exposure to some high risk elements defined under CDC and OSHA guidelines.Physical RequirementsReasonable accommodations will be made for some physical demands for otherwise qualified individuals who require and request such accommodations.Physical DemandsIncumbent is required to stand, walk, push, pull, sit, twist, reach overhead, and bend to the floor.Requires manual dexterity for use of hands and wrists.Visual DemandsIncumbent is required to view computer screen for extended periods of time; must be able to discern colors. Requires normal near and far vision, corrected.Hearing DemandsIncumbent receives information through oral communication and communicates via telephone.Speaking DemandsIncumbent exchanges ideas by means of the spoken word; must convey detailed, spoken instruction to others accurately and quickly.Mental DemandsIncumbent will have pressure to meet deadlines, read and comprehend at a level necessary to perform essential job functions, work harmoniously and effectively as part of a team, and sometimes overcome obstacles to perform satisfactorilyTravel DemandsTypically required to travel by personal vehicle, LCO vehicle, rental car, light charter aircraft, or commercial aircraft in order to meet all of the essential functions.Incumbent must maintain a current Ohio driver’s license and a safe driving record in accordance with current insurance provider or be able to independently travel within LCO’s service area.
Heavy Construction Machinery Technician
Blanchard Machinery
Summerville, SC
Commitment: Full-Time
Compensation: $22.00 - $37.00 per hour
The Shop Technician assumes a high level of responsibility early. Successful Shop Technicians are fast learners, self-motivated and independent workers. Shop Technicians receive intensive training in troubleshooting, technical procedures, and safety.Contributes to a positive work environment and promotes the vision, mission and values of BMC.Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.Maintenance, troubleshooting, and repair of all types mechanical and hydraulic- and diesel-powered equipment.Skill-level requirements vary from basic troubleshooting and preventive maintenance to component replacement.Requires basic working knowledge of equipment operation and associated operating systems.Requires basic understanding of electrical, hydraulic, and pneumatic circuits/drawings/prints.Ability to use diagnostic equipment (i.e., Cat ET, CAT-SIS)Familiarization of electronic cables, connections, and sensors.Maintain, diagnose and repair a variety of equipment including diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc.Performs inspections required by company.Installs and/or replaces new or reconditioned repair parts.Tests equipment for proper operation.Ensures total customer service.Operates lifting devices.Must complete proper paperwork as assigned.Preparing parts requisitions, timecards, part returns, accurate and complete service reports and other necessary reports and forms.Other duties as assigned.
EPG (Energy Power Generator) Field Service Technician
Blanchard Machinery
Summerville, SC
Commitment: Full-Time
Compensation: $21.00 - $37.00 per hour
EPG Field Service Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company engines and power generation equipment and components.Installation, maintenance and troubleshooting of engine and electrical related system transfer switches, and switchgear. Removes, disassembles, assembles, and installs components and parts.Interpret technical drawings, schematics and wiring diagrams. Diagnose the problem and cause of failure through logical troubleshooting steps. Determines reusability of parts in accordance with published Caterpillar reusability guidelines. Orders replacement parts ensuring that parts ordered are correct and complete at time of order.Cleans, repairs, reconditions, and maintains equipment and components.Tests, measures, and adjusts engine and machine systems and components.Prepares, inspects and operates machines prior to delivery.Keeps up to date with developments in tooling, technologies and systems. Prepares inspection and appraisal reports.Prepares accurate and complete service reports timely.Maintain a professional and proper personal appearance.Flexible to work after hours when needed to meet customer needs.Preparing parts requisitions, time cards, part returns, accurate and complete service reports and other necessary reports and forms.Maintaining the service truck and equipment carried on the service truck.
Mobile Associate, Retail Sales - Worcester, MA
T-Mobile
Worcester, MA
Compensation: from $16.50 per hour
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job DescriptionJob Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Successfully identify and handoff small business leads.Support team initiatives and create an inclusive environmentEducation:High School Diploma/GED (Required)Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)At least 18 years of ageLegally authorized to work in the United States*REQUIRED TO TAKE ASSESSMENT*
Legal Assistant (Management Analyst I)
CGI
Chelmsford, MA
Commitment: Full-Time
Compensation: $21.36 per hour
Legal Assistant (Management Analyst I)Position Description:CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. Our Federal National, Security and Justice (NSJ) Organization is growing, and we are looking for dedicated, highly motivated Legal Assistant’s (Management Analyst I) to join our team supporting a large government contract.As a Legal Assistant the team supports the Department of Justice’s (DOJ) Executive Office of Immigration Review-Office of the Chief Immigration Judge (OCIJ), in a fast-paced environment located nationwide. The position is very administrative in nature and does require a lot of close interaction with the public, Court Administrators, and Judges.As such, we’re a close-knit team that has access to global resources. At CGI, you’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.This position has an hourly rate of $21.36/hour plus benefits (non-negotiable)!Your future duties and responsibilities:• Responds to inquiries in and out of the courtrooms• Input case information in database management system• Provides information to Judges, Court Administrator and Support Staff• Communicates with the Department of Homeland Security, Corrections Department, USCIS and/or other agencies• Answers and transfers telephone calls• Review charging documents, schedule/reschedule cases, update CASE records, and update/maintain Records of Proceedings• Run and maintain court calendars, prepare orders and hearing notices, process motions and legal correspondence• Crafts written documents and prepares correspondence• Processes and distributes mail, correspondence, memoranda, and other written material.• Sorting and distribution of all Filings received by court• Incoming and outgoing BIA/FOIA Receipts and Distribution• Returned Mail Receipt/Processing/Distribution• Motions and Applications data entry• Processing/Distribution of daily filings• Receipt/Distribution of E-33 forms• Log in “Utilities” E33s of cases not yet received• General Mail Receipt/Distribution to the staff/judges’ mailbox• COVs intake and Distribution• Outgoing USPS Mail and FED-X• Assists Immigration Judges in court hearings with administrative duties, e.g., receive and distribute documents, print out judge’s orders, update CASE management system, etc.• Covers front window lobby area (receives and greets visitors at the reception window, receives and assists public in the courtrooms)• File ROPs and correspondence, retire closed cases to the Federal Records Center• Prepare ROPs for attorney reviewRequired qualifications to be successful in this role• High school diploma or equivalent.• Any combination of related experience as an administrative assistant, paralegal, legal Secretary, program assistant or related field.• Experience with various software, i.e., Windows XP, WordPerfect, MS Word, Lotus 1 2 3, Excel, and Quattro Pro.• Excellent written and communications skills.• Possible travel (depends on the needs of the business)• Some bending and lifting WILL be required (lifting approx.. 30 lbs. is required)• Possible filing may be required.• This is an encouraged 40 hour (Monday – Friday) work week position• Ability to optimally complete a CGI Background Investigation to include, 50 State person of convicted crime, Education, Employment, Credit and Driving Records Checks to start employment.• Be able to acquire and maintain a US Government Security Clearance (Moderate RiskPublic Trust) to start employment.• Due to the nature of this government contract, US Citizenship is required.This job description is not all inclusive, there may be other job responsibilities that may arise outside of what is listed above.Hourly wage: $21.36 hr. (Non-negotiable)CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skills level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.At CGI Federal we call our professionals “members” to reinforce that all who join are owners and empowered to participate in the challenges and rewards that come from building an outstanding company. CGI Federal’s benefits include:• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category• 401(k) Plan and Profit Participation for eligible members• Paid Time Off (PTO)• 11 Standard Holidays• Health & Welfare Benefits as determined by your Service Contract Act#CGIFederalJobSkills:Data EntryDocument ManagementInformation ManagementRecords ManagementWhat you can expect from us:Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.Come join our team—one of the largest IT and business consulting services firms in the world.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
Behavior Technician
Mindcolor Autism
Buda, TX
Compensation: $18.00 - $23.00 per hour
Full job description (Hiring for Buda, TX Location and Pflugerville, TX location)Mindcolor Autism was founded in 2019 with the goal of providing compassionate, individualized Applied Behavior Analysis (ABA) therapy to families impacted by autism. We have four founding principles: client centric service, best-in-class team, culture of excellence, and tireless advocacy. We take pride in the quality, not quantity, of our service, measured through the success of our families and children.We are a mission driven company and pride ourselves on having a unique culture centered around strong ethics, teamwork and transparency. By closely working together with team members and families, we can achieve the best outcomes.We are looking for a BT/ RBT to join our growing team! This role is an opportunity to be an integral part of the foundational culture of our center, and the success of our clients while understanding and implementing basic ABA principles and techniques!Job Description:-Provide direct one on one and/or group services to individuals receiving ABA services, to include implementing written individualized protocols and treatment plans under the supervision of a BCBA-Appropriately implement behavior management strategies and respond safely in crisis situations-Collect data on client behavior and skills as detailed in written protocols and enter in electronic data collection system within organizational expectations-Ensure a creative, safe, and productive environment to promote client success-Complete administrative tasks, to include client documentation, client needed materials, and other needs for the center.Job Requirements:-High School Diploma or equivalent-RBT Certification active and in good standing, or willing to become RBT certified within 90 days of employment-Experience working with children. Experience working with children with behavioral concerns of developmental disabilities (preferred)-Current active Adult and Child CPR First Aid/Certification, or willingness to obtain within 30 days of employment.-Demonstrates excellent written and verbal communication skills, as well as dependability and reliability.Ability to assume and maintain in a variety of postures, such as sitting, kneeling, standing, crawling, squatting, etc., including sitting or standing for extended periods of time.
Residential Support Specialist
San Diego Center for Children
San Diego, CA
Compensation: $18.00 - $19.50 per hour
SUMMARY The Residential Support Specialist creates a safe, trauma informed, and therapeutic milieu for the emotional nurturing and healthy development of each youth at San Diego Center for Children. Through a trauma informed lens, Residential Support Specialists are responsible for providing physical care, social and moral guidance, teaching skills, and role modeling for youth in residential care. Residential Support Specialists work as part of the Residential multi-disciplinary team and are expected to collaborate with their unit team, clinical team, Residential departments, SDCC internal departments and programs, and external team members for youth in care. Residential Support Specialists shall assist in developing and implementing the treatment plan and for each youth. Care can include physical holds of youth when necessary to prevent injury to the child or others. Residential Support Specialists serve as a significant member of the treatment team. They are encouraged to make responsible suggestions for the improvement of the agency. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. San Diego Center for Children may redeploy staff as needed to ensure operational needs are meet for the safety of our organization, youth and staff. For the purpose of responding to the COVID-19 pandemic, SDCC may be required to modify work schedules, job duties/functions or assignments as needed with minimal to no notice. These assignments may include the direct care or the supervision, with appropriate protections, of a COVID-19 positive youth. MINIMUM REQUIREMENTS ● High School Diploma or equivalent● Must be 21 years of age or older● Valid California Driver’s License● Experience working with youth PREFERRED REQUIREMENTS ● Bachelor’s Degree (BA or BS) from a four year college or university● 4 years related residential treatment care or special education experience● Experience working with severe emotionally disturbed clients in a group home setting ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned).● Accountable for the safety and whereabouts of youth in care by providing active supervision at all times. ● Help youth increase pro-social behavior by teaching and encouraging self-control and emotional regulation through active problem solving, role modeling and practicing of pro-social interactions. ● Completes and passes required training and certification programs, including Intervention Toolbox, principles of Trauma Informed Care, CPR/first aid, Safe Positive Approaches (S.P.A.), New Hire Orientation and Residential Counselor Training within allotted time frames. ● Maintains certifications and trainings up to date as required by company policy. ● Understanding and following youth’s personal rights guidelines at all times. ● Interact with youth in a trauma informed manner which supports the development of therapeutic relationships at all times. ● Always intervene with escalated and/or assaultive youth in a manner which ensures the dignity and self-respect of the youth, and consistent with agency policies, including SPA and Trauma Informed principles and procedures. ● Instruct, supervise, and participate with youth on an ongoing basis throughout the shift. ● Encourage youth to maintain the appearance and structure of the common environment and personal space according to each youth’s developmental ability. Role model and maintain the structure of the common environment and personal space when needed. ● Engages in professional conduct (role model behavior and appropriate boundaries) and abides by all San Diego Center for Children policies and procedures and employee handbook guidelines at all times. ● Facilitation of and/or active participation in recreation groups, therapy groups, milieu groups, parent education groups and/or multifamily groups as assigned. ● Ongoing communication with internal treatment team members regarding youth’s progress and goals. Monthly written treatment team reports may be assigned. ● Actively participate in all assigned staff meetings and trainings. ● Maintain program structure, rules, routines, programming, boundaries, and youth and family rights at all times. ● Acting as a youth advocate when appropriate or as assigned to an individual youth. ● Become aware of each youth’s treatment plan and assist the youth in making progress toward those goals. If a youth has additional individual plans, assist in implementation as directed. ● Prepare, serve, and supervise meals and snacks when designated in accordance with any dietary restrictions given by nursing or dietary, and complete all required documentation. ● Ensure San Diego Center for Children policies and procedures are always utilized in dispensing and monitoring effects of prescribed medication, including administration of PRN medication when deemed necessary and clinically appropriate, under the supervision of the Nurse Manager, nursing staff, or designee. ● Always follow San Diego Center for Children’s vehicle safety policy and procedures when driving. ● Responsible at all times for clear and concise documentation of progress in treatment through the timely completion of assigned documentation (e.g. daily communication logs, progress notes, treatment team reports, specialized behavioral plans, serious incident reports, attendance sheets, logs, etc.). ● Follow all protocols and policy in relation to spending funds if assigned. ● Accept assignments to work as a Counselor in various programs (e.g. school programs) as assigned. ● San Diego Center for Children may redeploy staff as needed to ensure operational needs are meet for the safety of our organization, youth and staff. For the purpose of responding to the COVID-19 pandemic, SDCC may be required to modify work schedules, job duties/functions or assignments as needed with minimal to no notice. These assignments may include the direct care or the supervision, with appropriate protections, of a COVID-19 positive youth. ● Maintain a safe work environment for youth and staff ● Perform special projects, assignments and other related duties as required. ● Immediately reports any unsafe acts, conditions or accidents in their department and or organization to immediate supervisor. LANGUAGE SKILLSAbility to read, analyze, and interpret treatment plans, individualized behavioral modification plans, school records, and legal documents. Ability to respond to common inquiries or complaints from caregivers, regulatory agencies, or members of the community. Ability to effectively present information to management and public groups. REASONING ABILITYAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of instructions and deal with several abstracts and concrete variables. ON THE JOB MANDATORY ONGOING TRAINING ● Residential Counselor Training ● Intervention Toolbox● CPR and First Aid Certification● S.P.A. Certification ● False Claims● HIPAA● Safety ● Trauma Informed Care● Annual Block Trainings as assigned PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk and hear. The employee frequently is required to run, walk, sit and drive a vehicle. The employee must be able to move and/or lift a child when clinically necessary, and must be able to follow a child that AWOLs in a walking or running pace. Applying SPA restraint techniques can involve lifting the child, holding the child down in a standing, sitting or ground level manner, as well separating clients who are acting in an unsafe manner to ensure the safety for the clients and staff. Due to the emotional instability of the clients the employee may be subjected to kicking, hitting, punching, biting, hair pulling, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. DIVERSITY STATEMENT The San Diego Center for Children is committed to: · Actively recruiting, retaining, and supporting diverse staff at all levels of the organization, · Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services, and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect, · Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve.
Instructional Assistant
San Diego Center for Children
San Diego, CA
Commitment: Full-Time
Compensation: $18.00 - $19.50 per hour
JOB SUMMARYThe Instructional Assistant provides instruction and/or related services to individuals or groups; supports students in classroom; monitors and supervises students in lunchroom, halls and bus loading zones and on playgrounds; and works under the direction of a school professional educator who holds ultimate responsibility for the outcomes of the instructional program. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS· Associates Degree or Minimum of 2 years’ experience related experience working with children with emotional/behavioral problems · Valid California driver’s license· Must pass Math and Writing assessment or proof of passing the CBEST (California Basic Educational Skills Test)· Experience with training and knowledge of behavior management strategies PREFERRED REQUIREMENTS· Bachelors Degree in Child Development, Education, or related field· Standard first aid and CPR certification· SPA Certification (Safe and Positive Approaches) ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned. · Be accountable to the classroom teacher. · Assist in creating a safe and positive learning environment for students with severe emotional and/or behavioral issues. · Work cooperatively with other staff to serve the needs of the student. · Become familiar with the direct instruction method of teaching. · Assist children in adhering to classroom schedule and assignments. · Lead or co-lead instructional groups as assigned by the teacher. · Implement reward and behavior management systems utilized in the classroom. · Monitor and chart behaviors. · Assist in classroom learning activities as assigned by teacher. · Tutor individual children in social and academic skills as directed by the teacher. · Assist in preparing curriculum and special project materials. · Monitor lunch, playground, and transportation areas as assigned by the teacher. · Attend staff meetings. Attend Treatment Team meetings when assigned by lead teacher. · Ability to apply common sense and understanding to carry out detailed but uninvolved written or oral instructions. Ability to define problems, collects data, establish facts and draw valid conclusions. · Perform other duties assigned. ON THE JOB ONGOING MANDATORY TRAINING/CERTIFICATIONS:· Annual certification of SPA (Safe and Positive Approaches)· Valid Driver’s License (DL)· Cardiopulmonary Resuscitation Certificate (CPR)· Standard First Aid LANGUAGE SKILLSAbility to read, analyze and interpret written and verbal information. Ability to effectively communicate and present information at meeting with school personnel and parents. Ability to communicate with students and staff. Ability to read, analyze and interpret reports and documents pertaining to educational background of students. Ability to write reports, present lessons, and correspond with students, colleagues, parents and professionals. Must be proficient in Language, Arts and Mathematic skills. Ability to speak effectively before groups or employees of organization. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands in order handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. To perform this job successfully, an individual must be able to perform each essential function satisfactorily, including physical restraints of students. The employee must be able to move and/or lift a child when clinically necessary, and must be able to follow a child that AWOLs in a walking or running pace. Applying SPA restraint techniques can involve lifting the child, holding the child down in a standing, sitting or ground level manner, as well separating students who are acting in an unsafe manner to ensure the safety for the students and staff. Due to the emotional instability of the students the employee may be subjected to kicking, hitting, punching, spitting, scratching, biting, hair pulling, stabbing, objects thrown at employee, etc. May be exposed to bodily fluids from a child. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the working environment is usually moderate, but can be extreme at times.