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Student Dispatcher Call Center Agent
EverDriven
Denver, CO
Commitment: Part-Time
Compensation: $20.00 - $21.00 per hour
EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transportation to and from school. Our proprietary, best-in-class, technology solutions enable school districts and parents to easily plan, track and adjust each student’s trips, to and from school, and gives the student access to the educational experience they deserve. Every Trip. Every Day. If you’re someone who thrives in a mission forward, fast-paced, technology driven environment, we would love to talk to you about a fulfilling career at EverDriven. Position Summary: Our Call Center and Student Monitoring and Tracking (SMT) team coordinates with school districts, parents, and drivers to ensure students are transported safely and on time to and from school. Office Location: North Denver, Colorado Pay Rate: $20.00/hour; $21/hour for bilingual, Spanish speakingSchedule - 20 hours per week: Monday-Friday, 4 hour shifts. Mornings, mid, and afternoon shifts available.Responsibilities: Handle a high-volume of incoming client/driver calls with a high level of professionalism Enter customer information into the data entry system Dispatch drivers to the client location Problem-solve transportation issues and properly document transactions Ability to de-escalate customer concerns and/or issues Read/understand maps and other geographical software Effectively communicate via telephone, email and messaging applications with a wide variety of customers, clients and employees Successfully navigate multiple computer systems and applications Sit or stand and talk for extended periods of time When applicable, Agents assigned to bilingual speaking roles will be required to meet all expectations in their designated language as outlined in this document Ability to cross-train and help in other areas between call volume peaks Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)Requirements:High school diploma, general education degree, or equivalent Ability to stay calm when customers are stressed or upset Comfortable using computers Experience working with customer support Commitment to ESG: Since 2006, EverDriven has remained committed to incorporating environmental, social and governance fundamentals into the framework of our internal and external culture. Today, ESG principles are part of the lifeblood of EverDriven and a driving influence that shapes not only our culture but all aspects of our day-to-day operations. We believe ESG principles enable us to more successfully achieve our mission to help every child have an equal opportunity to learn, grow, and succeed. Commitment to Diversity and Inclusion: EverDriven is a mission-centered, action-oriented company that honors diversity and inclusion. Our customers come from all walks of life and so do we. We strive to hire great people from a variety of backgrounds, not just because it’s the right thing to do, but because it makes our cultural health stronger. In turn, our inclusive culture inspires our innovation and fosters a sense of belonging so we can continue to serve the most vulnerable populations with excellence. Commitment to Equal Opportunity: EverDriven is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Visit our website and learn more about us at www.EverDriven.com.
Morning Show Co-Host
Alpha Media
San Antonio, TX
Commitment: Full-Time

Benefits:

401k, Health insurance, Dental insurance
Compensation: $50,000.00 - $70,000.00 per year
Alpha Media - San Antonio is seeking an opinionated and energetic host for morning drive on 94.1 FM San Antonio’s Sports Star. You will be part of a two-person team on South Texas’ first FM Sports station and San Antonio’s most listened-to Sports Talker. We are looking for a talent who knows there is no such thing as a “perfect show” but who is bound and determined to make tomorrow’s show better than today’s; someone who listens back to themselves each day—and is their own toughest critic. Duties will include producing and hosting a compelling sports show covering San Antonio sports, Dallas Cowboys, and the NFL, as well as topics that are entertaining and relevant to the audience. If you want to be a part of a radio station where everyone on the team gets along, (programming, sales, AND management), make good money, and live in one of the fastest-growing cities in Texas (where there is no state income tax), APPLY NOW! Once you have applied, please send an MP3 of your on-air work, examples of how you engage with your audience on social media outside of your show, and other work to Sports Director, Greg Martin at greg.marting@alphamediausa.com.Air talent who are sports fans with experience in Rock and Top 40 formats are encouraged to apply. Responsibilities of the position may include:Host a four-hour morning show that is entertaining, informative, and fast-paced that plays to short attention spans in a PPM world.Engage with the audience on-air during the show and via social media outside of the show.Prepare and research for broadcasts.Make personal appearances at station events and remote broadcasts.Ensure promotions and contests are executed properly.Communicate with co-host, producer, and Director of Sports Operations to ensure show goals are met.Maintain a strong relationship with the Director of Sales, Account Executives, and clients as live spots and endorsements are a key revenue driver for the station.Must have a strong personality and be bold in having sharp opinions on air, and can be entertaining on site and in person.Be enterprising with the creation of show topics.Maintain a deep working knowledge of Local, Regional, and National Sports teams. Attend daily show meetings with co-host to develop the upcoming show’s content together.Create content for website and social media channels.Other duties as required by management.Requirements of the position include:A minimum of one year on-air experience.High school diploma or equivalent.Excellent written and verbal communication skills.Knowledge of all applicable FCC rules and regulations.Proficient in the use of audio editing software and broadcast equipment.Must be a team player and work well with management and staff at all levels.Ability to successfully execute station events and remotes.Able to relate to the audience and have strong listener interaction.Public speaking skills and ability to interact with listeners and clients in a public setting.Excellent problem solving and prioritization skills.Ability to multi-task and handle pressure and deadlines.Skilled in the operation of the control board, remote broadcasting, and other related production equipment. Be a positive member of a tight-knit team.Must be creative and innovative with a strong work ethic.Must have a valid driver’s license and fully insured personal vehicle.Preference may be given to candidates who have the above experience plus the following:Prior broadcast industry experience.Benefits:Alpha Media invests in people who invest in themselves and offers employees a competitive package of health and welfare benefits. Learn more about our benefits on our Careers page. Employer-sponsored medical, dental & vision insurance with a variety of coverage options and additional benefits to choose from. Starting with 17 days of PTO, 11 Company Holidays, and a Birthday Day for you to use during your birth month.Employee Assistance Program (EAP) for full-time and part-time employees and all household members at no cost.401(k) Retirement Plan with discretionary employer matching.Alpha Cares – paid volunteer hours.Pet adoption subsidy. Who we are: Alpha Media is a diverse multimedia company that shares music, sports, and news content across various platforms. Alpha owns and operates over 200 live broadcast radio stations and digital properties across the United States. We believe in hiring top talent who are innovative and vibrant, and we strive to create progressive products and world-class events while building strong relationships in our communities. Additionally, our Alpha Digital division specializes in building custom audiences and implementing digital strategies such as web design, SEO/SEM, mobile, social media, video, OTT/CTV, and more to generate leads for businesses. We are committed to the "Live and Local" philosophy and approach clients' digital needs strategically to expand brand awareness and drive conversions.Alpha values Integrity, a Can Do Attitude, Passion, Competitiveness, Creativity, and embraces that work can be FUN. If these qualities are important to you and you feel you check off the qualities we are looking for, apply now, and let's talk.
Sales Professional - Wyndham Clearwater Beach
Wyndham Destinations
Clearwater, FL
Commitment: Full-Time

Benefits:

Stock options, Employee discounts, Maternity leave, Paternity leave, 401k, 401k match, Health insurance, Dental insurance
Compensation: $85,000.00 - $250,000.00 per year
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Job SummaryEstablish commonality and build rapport with prospective and/or current owners. Articulate the benefits of traveling with Wyndham Destinations. Demonstrate a positive attitude within a high-energy environment.Essential Job ResponsibilitiesConduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts. Find commonality with prospective and/or current owners. Communicate the benefits of traveling with Wyndham Destinations. Generate sales through initializing transactions and utilizing proper closing techniques. Leads are prequalified and provided by the company. Attend ongoing, advanced sales and career training.Responsibilities include, but are not limited to:Effectively present and deliver sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)Attend all scheduled training sessions, department meetings, keep current on sales information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)Travel RequirementsNo travel required outside of the home site’s area of Clearwater Beach, FLMinimum Requirements and Qualifications1 to 3 years of sales and/or marketing experience is preferred, not required.Must maintain production standards.Must have the applicable real estate and/or timeshare license or the ability to obtain one.Able to work a full-time schedule including weekends with 2 weekdays off.Comfortable with commission incentive pay-structure after 60 daysEducationHigh School Diploma or equivalent is required.Training requirementsInitial Paid Training, covering our sales process, product knowledge, and the psychology of the sale.Knowledge and skillsNeeds to be able to overcome objections and perform within a short, luxury sales cycle. Must be energetic, outgoing and tenacious.Technical SkillsGeneral smart device skills.Job experience1 to 3 years of sales and/or marketing experience is preferred, not required.Experience equivalent to the education requirement may be accepted in lieu of the education requirement.How You'll Be RewardedWe offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:MedicalDentalVisionSpending accountsLife and accident coverageDisabilityVoluntary income protection benefitsWellness programEmployee Assistance ProgramDepending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)Legal and identify theftWhere Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.Benefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveTuition reimbursementVision insuranceCompensation package:Bonus opportunitiesPaid Training100% commission after 60 days Schedule:8 hour shiftDay shiftHolidaysWeekends included with two consecutive weekdays off (i.e. Tuesday/Wednesday)Application Question(s):Are you comfortable with working weekends and some holidays with two consecutive week days off?License/Certification:Florida Real Estate License or willing to obtain one (Required)
Door-to-Door Canvasser
Canopy Roofing
Atlanta, GA
Compensation: $40,000.00 - $80,000.00 per year
Roofing Canvasser – Metro Atlanta, GASign-On Bonus after the first week of training!$100 per qualified lead +$150 for each lead that goes into contract +$ Weekly Volume Bonuses +$20 daily gas stipend +$Referral Bonuses! +Virtual TrainingPAID NEXT DAY! Job Overview:We are seeking a dynamic and motivated individual to join our team as a Roofing Canvasser. As a canvasser, you will play a crucial role in generating leads and creating awareness for our roofing services. Your primary responsibility will be to engage with homeowners, assess their roofing needs, and promote our company's expertise. This is an excellent opportunity for someone who is outgoing, likes being out of the office, enjoys building relationships, and has a passion for the roofing industry.Responsibilities:Conduct door-to-door outreach to residential areas to generate leads and identify potential clients interested in roofing services.Distribute marketing materials and provide information about our company's roofing solutions.Qualify leads by understanding the roofing needs and concerns of homeowners. Qualifications:Self-motivated and comfortable working independently.Comfortable with sales and speaking with people.Excellent communication and interpersonal skills.Ability to adapt to different personalities and homeowner needs.Requirements:Reliable transportation.Willingness to work flexible hours, including evenings and weekends, if needed.Ability to walk and stand for extended periods.Positive attitude and a strong work ethic.Benefits:Competitive commission-based compensation.PAID NEXT DAY! Flexible schedules!Opportunities for advancement within the company.Training and support are provided to enhance sales and communication skills.If you are enthusiastic, results-driven, and eager to join a dynamic team in the roofing industry, we invite you to apply. Why Work Here? We believe in our team and building lasting careers for them as we grow the company together.Mission & Values:Canopy’s mission is to deliver timely, transparent, high-quality roofing services that protect every home from the elements and provide homeowners with unwavering peace of mind, even when the unexpected happens.Canopy Roofing is committed to its core values, which are:EMPATHY​ - We understand how it feels to need help and to need it now​SINCERITY​ - We do what we say we’re going to do no matter what it takes​OPTIMISM​ - We are always seeking a better outcome and believe it existsThis is a remote position.Canopy Roofing specializes in reroof and storm repair services. We are first responders in home repair focused on providing a stress-free customer experience when homeowners need us most. Our leadership team possesses over 10 years of experience installing premium quality roofs supported by accurate, efficient insurance claims across much of the Southeast. Our advisors are tech entrepreneurs with two $1B+ exits, drawing on prior success in residential home services.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sr. Sales Representative
Canopy Roofing
Atlanta, GA
Compensation: $80,000.00 - $200,000.00 per year
Canopy is hiring a Sr. Sales Representative to cover the Metro Atlanta area. As an early member of a rapidly growing Sales & Marketing team, you will be presented with the opportunity to provide input into key management decisions regarding Sales organization and process design. We will challenge you to be entrepreneurial and reach scale quickly. In order to help you achieve this, we will empower you with industry-leading technology as well as efficient support functions that allow you to focus on what you do best: sales and service. Requirements Demonstrated success driving sales, preferably with 3-5 years of experience in the roofing industry. Knowledge of residential roofing systems and insurance claims process Self-motivated with a strong work ethic and ability to work independently. Strong interpersonal and communication skills; ability to negotiate and close. Effective project management skills Commitment to learning and professional development US work authorization and valid driver’s license Responsibilities Conduct canvassing and door-to-door operations to identify residential clients in need of re-roof and storm repair services. Educate clients on our services and products offered, the insurance claims process, and the benefits of choosing Canopy. Conduct thorough, safe inspections of steep-slope roofs to assess damage and provide accurate estimates for repair or replacement. Prepare and present project proposals to clients addressing their specific roofing needs. Build and maintain relationships with homeowners, property managers, insurance adjusters, subcontractors, and suppliers. Meet and exceed sales targets Benefits Flexible hybrid work culture Generous uncapped commission structure Company vehicle or mileage reimbursement Roofing equipment and tools provided. Company tablet provided. Opportunity for career growth and advancement If you are enthusiastic, results-driven, and eager to join a dynamic team in the roofing industry, we invite you to apply. Why Work Here? We believe in our team and building lasting careers for them as we grow the company together.Mission & Values:Canopy’s mission is to deliver timely, transparent, high-quality roofing services that protect every home from the elements and provide homeowners with unwavering peace of mind, even when the unexpected happens.Canopy Roofing is committed to its core values, which are:EMPATHY​ - We understand how it feels to need help and to need it now​SINCERITY​ - We do what we say we’re going to do no matter what it takes​OPTIMISM​ - We are always seeking a better outcome and believe it existsThis is a remote position.Canopy Roofing specializes in reroof and storm repair services. We are first responders in home repair focused on providing a stress-free customer experience when homeowners need us most. Our leadership team possesses over 10 years of experience installing premium quality roofs supported by accurate, efficient insurance claims across much of the Southeast. Our advisors are tech entrepreneurs with two $1B+ exits, drawing on prior success in residential home services.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Glazier – Commercial Glass Installer
Omni Glass & Paint
Green Bay, WI
Commitment: Full-Time
POSITION SUMMAY:Installs glass in windows, skylights, storefronts, and display cases, or on surfaces such as building fronts, interior walls, and ceilings by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES:• Knowledge and ability to install a variety of framing systems from storefront to curtain wall• Glaze a variety of substrates including glass, composite paneling and polycarbonate• Install both residential and commercial (small and large) applications• Good communication skills with supervisor, project managers, customers and co-workers• Ability to layout and plan work to keep the project on schedule• Knowledge and application of current safety regulations• Hardware experience helpful• Other duties as assigned.QUALIFICATIONS:To perform job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.• Four to ten years related experience and/or training.• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals• Ability to write routine reports and correspondence• Ability to speak effectively with customers or employees of organization• Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form• Ability to deal with problems involving several concrete variables in standardized situations• Must have a valid driver's license and drive company vehicles with courtesy and according to all laws• Must be able to read a blueprint• Must be able to meet attendance requirements• Ability to work professionally with others•Able to follow instructionsAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• Constantly required to stand and use hands to finger, handle, or feel objects, tools, or controls.• Frequently is required to walk, reach with hands and arms, climb or balance, and talk or hear.• Occasionally required to stoop, kneel, crouch, or crawl• Constantly lift and/or move up to 25 - 50 pounds• Frequently lift and/or move up to 50 - 75 pounds• Occasionally lift and/or move more than 75 - 100 pounds.• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus(OCCASIONALLY: 1-25% of the time; FREQUENTLY: 26-75% of the time; CONSTANTLY: 76-100% of the time)WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• Constantly works in outside weather conditions• Occasionally works near moving mechanical parts and in high, precarious places• Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, risk of electrical shock, and vibration• The noise level in the work environment is usually loud.ASIONALLY: 1-25% of the time; FREQUENTLY: 26-75% of the time; CONSTANTLY: 76-100% of the time)Omni Glass & Paint, LLC. is an Equal Opportunity Employer and Encourages Minorities,Females, Protected Veterans and Individuals with Disabilities to apply.
Commercial/Industrial Painter
Omni Glass & Paint
Green Bay, WI
Commitment: Full-Time
POSITION SUMMARY:Applies coats of paint, varnish, stain, enamel, or lacquer to decorate and protect interior or exteriorsurfaces, trimmings, and fixtures of buildings and other structures and covers interior walls of roomswith decorative wallpaper or fabric by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES: Smooth surfaces and removes old paint from surfaces to prepare surfaces for painting. This isdone through scraping or using sandblasting equipment. Fills nail holes, cracks, and joints with caulk, putty, plaster, or other filler. Selects premixed paints, or mixes required portions of pigment, oil, and thinning and dryingsubstances to prepare paint that matches specified colors. Removes fixtures such as pictures and electric switch covers from walls prior to painting. Paints surfaces with brushes, spray gun (conventional or airless), or paint rollers. Applies paint with cloth, brush, sponge, or fingers to create special effects. Erects scaffolding or sets up ladders to perform tasks above ground level. Wears necessary protective equipment such as a respirator or spray hood, hard hat, safetyglasses, safety shoes, hand protection, and hearing protection or any additional personalprotective equipment that is required by the customer. Ability to travel to various worksites, primarily in the Midwest. Overnight travel may berequired. Continuously works in a manner to ensure safety of self and others. Additional duties as assigned.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. High School Diploma or equivalent ‐ Required 1‐3 years painting experience Preferred Driver's license and reliable transportation ‐ Required Ability to read and comprehend simple instructions and blueprints ‐ Required Ability to add and subtract two digit numbers and to multiple and divide with 10'sand 100's– Required Ability to deal with problems involving several concrete variables in standardized situations– RequiredMust be able to meet the attendance requirements – Required Ability to work as a team and independently ‐ Required Ability to work at heights from a ladder and a lift ‐ Required Ability to be available for flexible work hours to include evenings, weekends and/or nights– RequiredPHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands tofinger, handle, or feel objects, tools or controls. Frequently required to stand for long periods of time, walk, and reach with hands and arms. Occasionally required to climb or balance, stoop, kneel, crouch, or crawl; talk or hear; and tasteor smell. Frequently required to climb ladders, scaffolds, or poles. Constantly lift and/or move up to 25 50 pounds Frequently lift and/or move up to 50 ‐ 75 pounds Occasionally lift and/or move more than 75 ‐ 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision,peripheral vision, depth perception, and the ability to adjust focus.(OCCASIONALLY‐1‐25% of the time; FREQUENTLY 26‐75% of the time; CONSTANTLY=76‐100% of the time)WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to fumes andairborne particles. Frequently works in high, precarious places and in outside weather conditions. Frequently exposed to toxic or caustic chemicals such as epoxy and other chemically curedcoatings. Occasionally works near moving mechanical parts Occasionally exposed to wet, and/or humid conditions, extreme heat, and vibration. The noise level in the work environment is usually loud.(OCCASIONALLY‐1‐25% of the time; FREQUENTLY 26‐75% of the time; CONSTANTLY=76‐100% of the time)Omni Glass & Paint, LLC. is an Equal Opportunity Employer and Encourages Minorities,Females, Protected Veterans and Individuals with Disabilities to apply.
Mobile Associate, Store-in-Store
T-Mobile
Denver, CO

Benefits:

Stock options, Employee discounts, Maternity leave, 401k, 401k match, Health insurance, Dental insurance, COVID safe workplace
Compensation: from $16.50 per hour
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job DescriptionJob Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Successfully identify and handoff small business leads.Support team initiatives and create an inclusive environmentEducation:High School Diploma/GED (Required)Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)At least 18 years of ageLegally authorized to work in the United States
Mobile Associate, Store-in-Store
T-Mobile
Denver, CO

Benefits:

Stock options, Employee discounts, Maternity leave, 401k, 401k match, Health insurance, Dental insurance, COVID safe workplace
Compensation: from $16.50 per hour
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job DescriptionJob Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Successfully identify and handoff small business leads.Support team initiatives and create an inclusive environmentEducation:High School Diploma/GED (Required)Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)At least 18 years of ageLegally authorized to work in the United States
Mobile Associate, Store-in-Store
T-Mobile
Denver, CO

Benefits:

Stock options, Employee discounts, Maternity leave, 401k, 401k match, Health insurance, Dental insurance, COVID safe workplace
Compensation: from $16.50 per hour
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job DescriptionJob Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Successfully identify and handoff small business leads.Support team initiatives and create an inclusive environmentEducation:High School Diploma/GED (Required)Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)At least 18 years of ageLegally authorized to work in the United States
IRS - SBSE - is hiring Revenue Officers - for our Madison, WI Office
IRS - SBSE - Collections
Madison, WI
Commitment: Full-Time

Benefits:

Maternity leave, Paternity leave, 401k, 401k match, Health insurance, Dental insurance
Compensation: $54,728.00 - $80,994.00 per year
Greetings, All jobseekers in Madison, WI and surrounding areas - The IRS in SBSE is hiring Revenue Officers! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division
IRS - SBSE - is hiring Revenue Officers - for our Des Moines, Iowa Office
IRS - SBSE - Collections
Des Moines, IA
Commitment: Full-Time

Benefits:

Maternity leave, Paternity leave, 401k, 401k match, Health insurance, Dental insurance
Compensation: $49,386.00 - $73,088.00 per year
Greetings, All jobseekers in Des Moines, IA and surrounding areas - The IRS in SBSE is hiring Revenue Officers! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division
IRS - SBSE - is hiring Revenue Officers - for our Bismarck, ND Office
IRS - SBSE - Collections
Bismarck, ND
Commitment: Full-Time

Benefits:

Maternity leave, Paternity leave, 401k, 401k match, Health insurance, Dental insurance
Compensation: $41,966.00 - $62,107.00 per year
Greetings, All jobseekers in Bismarck, ND and surrounding areas - The IRS in SBSE is hiring Revenue Officers! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division
IRS - SBSE - is hiring Revenue Officers - for our Anchorage, Alaska office
IRS - SBSE - Collections
99508, AK
Commitment: Full-Time

Benefits:

Maternity leave, Paternity leave, 401k, 401k match, Health insurance, Dental insurance
Compensation: $55,378.00 - $88,058.00 per year
Greetings, All jobseekers in Anchorage, Alaska and surrounding areas - The IRS in SBSE is hiring Revenue Officers! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division
General Clerk III
Bowhead / UIC Technical Services
Boston, MA
Overview GENERAL CLERK III (ICE-MA-2023-19804): Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of their broad and diverse mission of providing a full range of legal counsel and services to all ICE offices and programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation as well as to the U.S. Attorney's Offices nationwide. The Chief Counsel's office handles confidential and high-level documentation. The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research and drafting documents. General Clerk III follows detailed procedures in performing repetitive tasks in the same sequence. This position is full time, benefits eligible at an hourly rate of $22.39 plus H&W (Health and Welfare) rate per local wage determination. The location is in Boston, MA. Responsibilities Other general clerical duties include: Mail Management, including paper and electronic correspondence and packages Receive, open date stamp, sort and distribute in-bound mail Interfile correspondence in case files Shelve/re-shelve files as appropriate Utilize the RAILS automated file system to locate files and for internal and external file transfers Assist with Freedom of Information Act (FOIA) requests Per local office procedures, route or file materials that concern legal or specialized matters (e.g., briefs, correspondence, exhibit packets) Comply with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures Enter/upload data into PLAnet (OPLA’s electronic alien file repository), including but not limited to the recording of receipt of motions, notices of appeal, briefing schedules, court decisions Qualifications High School Diploma or equivalent required. Minimum of one (1) year experience in an administrative office environment required. Extensive computer/PC knowledge required including; spreadsheet software, word processing software and knowledge of MS Office Suite. Must be able to successfully pass a federal background investigation* and pre-employment drug screen. * Federal background investigation includes, but is not limited to, citizenship status, residency information, work experience, education, credit history, criminal record check, and fingerprints. Physical Demands: • Must be able to lift up to 35 pounds • Must be able to stand and walk for prolonged amounts of time • Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the DHS ICE T2 level. #LI-BG1
Explosive Ordnance Disposal Technician
US Navy
Boston, MA
About Explosive Ordnance Disposal (EOD) Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry. They are on call to respond to any type of ordnance, and they receive specialized training to handle chemical, biological and nuclear weapons. They investigate and demolish natural and man-made underwater obstructions, prepare coastal regions for amphibious landings, and warn about potential threats at home and abroad. Whether getting the job done in a bomb suit or by utilizing state-of-the-art robotic technology, Navy EODs are trained to use the most advanced tools of their kind in a role that's vital to the safety of servicemembers and civilians. Qualifications and Requirements Males and females are eligible to apply to become enlisted Navy EOD Technicians. No college degree is required, but a high degree of difficulty and satisfaction is standard. Training is tough and ongoing. You can apply for the Navy Challenge contract for EOD Technicians at any time during your first enlistment. Entry Requirements: Eyesight 20/200 bilateral correctable to 20/25 with no color blindness Minimum Armed Services Vocational Aptitude Battery (ASVAB) score AR+VE=109, MC=51 or GS+MC+EI=169 Be 30 years of age or younger Pass a physical and separate medical examination required for divers (approved by Diving Medical Officer) Must be a U.S. citizen and eligible for security clearance The chart below highlights the current minimum Navy Physical Screening Test (PST) requirements for Navy Challenge Programs. Additional requirements specific to Active Duty EOD Technician candidates include: 36 months of obligated service upon completion of training No non-judicial punishments or court martial convictions during the 12 months prior to application Meet medical standards as specified in the NAVMED P-117 Meet minimum performance standards Pass a hyperbaric pressure tolerance test Be on board present command for 2 years Be screened by an EOD Officer or E-6 or above Master EOD Technician Be recommended by your current Commanding Officer NOTE: You should consult your physician or other health-care professional before starting any exercise regime or other fitness program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of medical illnesses or ailments that could be made worse by a change in physical activity. Do not start a fitness program if your physician or health-care provider advises against it. General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before. Learn more about life in the Navy at https://www.monster.com/company/profiles/US-NAVY-1
Aviation Rescue Swimmer
US Navy
Boston, MA
About When lives are on the line, Navy Aviation Rescue Swimmers (AIRRs) are exceptionally adept at answering the call. These brave men and women embody the courage of America's Navy – readily going into harm's way to complete their rescue missions in some of the most extreme environments imaginable. Aviation Rescue Swimmers are a tightly knit group, dedicated to being the top emergency response unit in the world. They routinely put the safety of others before their own – applying intense physical and mental training to challenging real-world situations where there's no margin for error. Qualifications and Requirements No college degree is required to become an Enlisted Navy AIRR, but a high degree of difficulty and satisfaction come standard with nearly everything you'll do. Training is tough and ongoing. To qualify for Rescue Swimmer Training, both men and women must: Meet specific eyesight requirements: uncorrected vision no worse than 20/100; correctable to 20/20 in both eyes with normal depth and color perception Meet the minimum Armed Services Vocational Aptitude Battery (ASVAB) score: VE+AR+MK+MC=210 or VE+AR+MK+AS=210 Pass a PST in DEP/Boot Camp Pass Class 1 Flight Physical Be 30 years of age or younger Must be a U.S. citizen and eligible for security clearance The chart below highlights the current minimum Navy Physical Screening Test (PST) requirements for Navy Challenge Programs. NOTE: You should consult your physician or other health-care professional before starting any exercise regime or other fitness program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of medical illnesses or ailments that could be made worse by a change in physical activity. Do not start a fitness program if your physician or health-care provider advises against it. General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before. Learn more about life in the Navy at https://www.monster.com/company/profiles/US-NAVY-1
Cyber Warfare Technician
US Navy
Boston, MA
About Enlisted Sailors in the Navy Cryptology community analyze encrypted electronic communications, jam enemy radar signals, decipher information in foreign languages and maintain state-of-the-art equipment and networks used to generate top secret intel. Their other responsibilities include: Collecting, analyzing and reporting on communication signals Utilizing computers, specialized computer-assisted communications equipment and video display terminals Serving as an important part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries and develop unmatched knowledge of the battlespace during wartime Qualifications and Requirements A four-year degree is not required to become a member of the Navy electronics community. There are some specific requirements that apply to electronics jobs in advanced programs such as SECF and NF. Contact a recruiter for details. A high school diploma or equivalent is required to become an Enlisted Sailor in the cryptology field in the Navy. Those seeking a Cyber Warfare Technician position must be U.S. citizens who can meet eligibility requirements for a Top Secret/Sensitive Compartmented Information security clearance. They should have an interest in advanced electronics and technology; exceptionally good character; good speaking, writing and record-keeping skills; a good working aptitude of math; and the capability to do highly detail-oriented, highly classified work. Specific qualifications vary depending upon specialization area within the field of cryptology. Contact a recruiter for details. General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before. Learn more about life in the Navy at https://www.monster.com/company/profiles/US-NAVY-1
Senior Data Engineer
HexaQuEST Global
Boston, MA
Job Description: The Senior Data Engineer (SDE) will lead the new Snowflake & Informatica implementation of the agency. The individual in this role will collaborate with business users and other engineers to build a new data warehouse solution using Snowflake. The SDE will help with the overall Data Strategy, including infrastructure, software, utilities/tools, Public Cloud Solutions, and Business Intelligence Solutions for the organization. DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES: Provide an understanding of Snowflake Data Warehouse, Data Movement, Data Curation, Data Staging, and Transformation best practices. Build processes supporting data transformation, data structures, metadata, dependency, and workload management. Create and contribute to the automation of essential processes related to infrastructure solution deployment, creating repeatable and robust deployments. Perform advanced data transformation activities using Informatica, PL/SQL, Oracle Database tuning, SQL tuning, and Informatica Server administration. Provide hands-on solutions, including platform ownership and supporting essential platform capabilities. Responsible for Performance and performance tuning, Data Quality, Protection, and Availability Responsible for developing and implementing solutions related to Snowflake and preparing data for Business Intelligence Fully document all solution work, including designs and configurations Play an essential role in troubleshooting data system problems and providing viable solution option QUALIFICATIONS: Minimum eight years of experience in IT with a focus on Enterprise Data Solutions 5 years of experience in: Snowflake Data Solutions, hands-on Data warehousing methodologies and modelling techniques Data migration methods of on-prem to cloud data solutions, including ELT/ETL Tools and concepts Working with Batch and Stream data SQL, preferable Snowflake SQL Massively Parallel Processing (MPP) Analytical Datastores Education Requirements Bachelor's degree in computer science, engineering, or Management Information Systems, or related IT field.