POSITION HIGHLIGHTS

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The Maintenance Technician will;perform preventative plant maintenance, outage restoration, signal level balancing, troubleshooting and repair for broadband two-way residential and business commercial services for cable television and high-speed internet, including but not limited to fiber nodes, trunk amps, power supplies and plant distribution amp.

What your responsibilities will be:;

• Troubleshoot and repair fiber, trunk and distribution problems associated with power levels, RF, AC and DC on the forward and reverse plant.
• Perform preventative maintenance of power supplies, plant electronics and physical plant components.
• Participate in performing 24-hour FCC Proof of Performance Test.
• Perform routine balancing, alignment and adjustment of plant equipment used to amplify and process signals, including but not limited to fiber nodes, trunk amps, power supplies and plant distribution amps.
• Repair signal leakage and participate in system’s on-going CLI monitoring/repair program.
• Perform the duties of a Service Technician, when needed, to troubleshoot and repair customer cable or high-speed internet services from plant distribution amplifier/line extender to the applicable customer premises equipment (CPE) (ie: TV set, Cable Modem, Set Top Converter, DVR, etc.…) for residential and/or commercial dwellings, including the repair, replacement, installation of aerial & underground drops, interior wiring, splitters, mini-amps, connectors and drop splices.
• Participate in scheduled on-call (stand-by) duties for providing technical repair and system maintenance during non-business hours. Work weekends and overtime as requested by supervisor to meet the needs of company and customers.
• Maintain daily records, logs, receipts, and other necessary documents.
• Maintain a clean, secured and properly stocked assigned company vehicle.
• Perform all assigned duties in compliance to company policies, specifications and those applicable to the requirements of OSHA, FCC, NEC and local ordinances.
• Provide customer feedback, promote & sell company services. Maintain an appropriate and professional image with the community through appearance, demeanor.
• Perform other duties as assigned/requested by supervisor to achieve company goals and objectives.
• Knowledge of appropriate testing equipment (e.g., spectrum analyzer, signal level meters, TDR’s, cable line toners, ohm meters, CLI detection meters, etc.)
• Knowledge of National Electric Code and National Electrical Safety Code
• Ability to perform all splicing and equipment configuration on different coaxial cable sizes and on fiber optic
• Ability to read and comprehend system design prints

What you bring to the table:

• Knowledge of appropriate testing equipment (e.g., spectrum analyzer, signal level meters, TDR’s, cable line toners, ohm meters, CLI detection meters, etc.)
• Knowledge of National Electric Code and National Electrical Safety Code
• Analytical skills that allow for accurate data comparisons.
• Demonstrated ability to manage time and prioritize projects to meet deadlines.
• Strong written and verbal communication skills to effectively relate data to coworkers.
• Excellent critical thinking skills to help solve business problems and make decisions.
• Tendency to pay close attention to small details that could impact results.
• General knowledge of business operations, objectives, strategies, process and inform.

General Qualifications:

• High School Diploma/GED or equivalent experience
• Minimum of 3 years as CATV Service Tech or related technical experience

Key Competencies:;;

• Accountable;– Take ownership and commit to get it right, the first time.;
• Inclusive;– Able to work in a collaborative style that highlights strengths, pushes you to reach your highest potential, and ensures an enjoyable and rewarding experience for all.
• Innovative;– Be resourceful, creative, hungry, humble, and smart to develop world class products, services, and solutions.
• Respectful;– Hold every assignment with regard for our customers and each other.
• Integrous;– Be open, honest, and transparent with yourself, coworkers, customers, and stakeholders in every action.
• Diverse;- Embrace unique thought processes to assist in making well-rounded decisions that ultimately benefits our team and our customers.

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Physical Demands/Working Conditions

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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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·;;;;;;;frequently required to sit, stand, bend at the knees and waist, and walk;

·;;;;;;;required to use hands to type, handle objects and paperwork

·;;;;;;;required to reach and hold on to items at chest level or reach above the shoulder;

·;;;;;;;required to use close vision and focus;

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Why Join the Blue Stream Team?

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Blue Stream Fiber has been in business for over 40 years, servicing Florida with amazing Internet, TV, and Phone products. We have invested millions of dollars building fiber in the communities we serve to deliver an innovative array of products and services, including fiber-to-the-home infrastructure, symmetrical internet speeds, whole-home managed Wi-Fi, and TiVo Android Set-Top boxes with Google Assistant, among other industry-leading technology. As our company grows throughout the state, our support staff needs to grow and evolve, and that is exactly why we need you. At Blue Stream Fiber we take a customized approach to ensure our customers are at the center of every decision we make, all the while developing each of our team member’s strengths and experiences.

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People

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We take our role as trusted industry experts very seriously. We provide communities and our neighbors with reliable fiber infrastructure to offer world-class internet, TV and phone products and services that enrich lives, while providing a personalized customer experience from a local team that cares. We are a united team that operates following a clear set of core values that guide us in our everyday actions.

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At Blue Stream Fiber we celebrate diversity by employing people of diverse backgrounds, experiences, and unique thought processes. Blue Stream Fiber’s success is cultivated by a culture that empowers all employees to fulfill their professional goals.

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