As part of the Telecare Family,;Santa Maria ACT (Assertive Community Treatment) provides integrated treatment services to 100 adults; over the age of 18, whose lives are impacted by severe and persistent mental illness and co-occurring conditions.;

Shifts Available:

Part Time .5; AM 8:00 am - 12:00 pm; Monday - Friday

Wage range $15.50 - $21.21 – Telecare applies geographic differentials to its pay ranges.;The pay range assigned to this role will be based on the geographic location from which the role is performed.;Starting pay is commensurate with relevant experience above the minimum requirements.;;

POSITION SUMMARY

Family Peer Support Specialist engage, inspire, and encourage participants and their families, families of choice, and natural supports to actively support the participants’ recovery plan.;Family Peer Support Specialist provide information, education, and resources to supporters so they can be better prepared to bring out the best in their loved one, whether it be while the person is living independently or in the family home.;Family Peer Support Specialist are part of an integrated service team who promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each participant and their supporters’ points of view and preferences are recognized, understood, respected, and integrated into services and self-help programming.;Additionally, Family Peer Support Specialist respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for participants experiencing an emergency related to a behavioral health challenge.

QUALIFICATIONS

Required:

·;;;;;;;;High School Diploma or GED required

·;;;;;;;;Successful completion of Family Peer Support Training or completed within one year of hire

·;;;;;;;;Demonstrated lived experience as a parent or primary caregiver of a person with behavioral health care needs.

·;;;;;;;;Must be at least 18 years of age

·;;;;;;;;Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

·;;;;;;;;All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Preferred:

·;;;;;;;;Completion of Family Peer Support Training

·;;;;;;;;Bi-lingual/Bi-cultural a plus

ESSENTIAL FUNCTIONS

·;;;;;;;;Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

·;;;;;;;;Draws upon own personal lived experience as a parent or primary caregiver of a person with behavioral health challenges as a basis for engagement and to validate members’ and families’ own lived experiences.

·;;;;;;;;Models strength-based, recovery focused interactions by accentuating the positive both with individuals and supporters.

·;;;;;;;;Advocate on behalf of and in collaboration with families and participants to promote shared understanding and decision-making.

·;;;;;;;;Develop resource directories to identify relevant formal and informal resources for families and supporters during stages of transition.

·;;;;;;;;Conduct groups and 1:1 sessions with families to strengthen the efforts of families in caring for and honoring their loved ones’ well-being.

·;;;;;;;;Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Position requires transporting Members in own personal vehicle and program van (acceptable driving record and vehicle inspection for safety).;Position requires driving for company business such as trainings, offsite meetings, etc.

SKILL

·;;;;;;;;Strong ability to recognize the value of partnerships with participants and families so that a balance between a persons’ choice and caregiver contribution can be achieved.

·;;;;;;;;Ability to be curious in seeking to understand participants’ and families’ unique circumstances, preferences and recovery goals and incorporate them into daily work as well as any needed crisis response to support the participant regain a sense of control.

·;;;;;;;;Able to make decisions while maintaining awareness that this decision-making will have an immediate impact on the well-being of the persons and the relationship between the program and the family.

·;;;;;;;;Strong verbal de-escalation skills and ability to assist with unsafe behaviors.

·;;;;;;;;Possess strong communication, presentation, writing, typing, and computer skills.;